In addition to our ongoing partnership model, we offer one-off advisory projects which can help target specific gaps in your current program.
These can take the form of one-off workshops or training sessions, to more formal projects where we work with your organization towards a specific output.
We have both structured offering based around our advisory model, and also work on bespoke projects depending on your organization’s requirements.
How do I design an XM program to achieve our business objectives?
Program Sponsorship – Proof Points, Champions and Exec Buy In
Customer Journey Mapping
Survey and Reporting Design
XM Governance and Change
Management
How do I engage both our customers
and employees in the program?
Internal Communications
Target and Incentive Setting
Closed Loop Feedback Design and
Training
Frontline Engagement / Huddles
System Training for Employees
Employee Experience
How do I use the feedback to drive
change?
Results Analysis Training
Cross Functional Change Committee
Investment Prioritization Model
Communicating Success (Internal and
External)
Get in touch with us here to learn more about our individual advisory projects and how they can help your program.