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How Voice of the Customer Software helps with Consumer Duty

How Voice of the Customer Software helps with Consumer Duty

by kris Stafford | Mar 28, 2023 | Consumer Duty, Customer Experience, Financial Services

If you’re in the Financial Services Sector, the chances are you’ve already heard of The Consumer Duty. This new set of rules by the FCA sets a higher expectation for the standard of care that firms across the financial services industry give to consumers...

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